Success Factor

How highly does your business culture rank the importance of internal processes – how the work is done – to the success of a company? If high, why? If low, why? Name specific examples.

Guaranty vs. Tool

Name one process in your society (non-business) which is an absolute must? Why is it so important? What does it guaranty? 

Discipline vs. Deviation

Take one of the most important processes in your private life. Identify one critical point along that process. Describe when you handle that point with discipline (stick to the process) versus when you handle it with discretion (allow for interpretation and deviation).